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Questions about plans or self-hosted licensing? We reply by email.

  • Restaurant

    Menus, tables and kitchen flow

  • Retail

    Barcodes, variants and stock

  • Cafe

    Modifiers and fast checkout

  • Supermarket

    Many terminals, one catalog

  • Bakery

    Daily products and best sellers

  • Barbershop

    Customers and service sales

  • Grocery

    Receiving, sales and stock

  • Supplier

    Catalog, purchases and reports

Talk to our team

Topic

Other ways to get help

Pick the channel that matches your question.

  • Already a customer

    Already using Bakasir? Use Support inside the Tenant Portal for account-specific issues.

    Go to Support Center
  • Help Center

    Find answers about setup, cashier sessions, reports and billing.

    Browse the Help Center
  • Security finding

    For a security finding, use the dedicated vulnerability form.

    Report a vulnerability

Let's understand what your business needs.

Every business sells differently, so Bakasir starts from presets built for how you actually work.

Bakasir

Tell us your business type, number of outlets and the workflow you want to improve. The team can use that context to discuss fit, licensing or support.

Bakasir SupportPT. One Media Global

  • 0

    Business types with ready-made presets

  • 0

    POS styles for different counters

A Bakasir support agent on a call

Common questions

Get answers to common questions here

  • Each outlet has its own billing. Check the selected plan's published price, currency, billing cycle and limits before subscribing. Taxes, payment-provider fees and optional modules should be confirmed separately.

  • Open Settings → Plan & Billing to review the current subscription, available plans and payment history. Confirm the new amount and billing period before paying; do not assume a prorated credit or refund.

  • Plugin subscriptions have a seven-day grace period before access deactivates. Tenant data is retained and becomes available again after renewal. Export essential operational data before changing subscriptions.

  • Keyboard-emulating scanners use the POS search field. Receipt printing uses the browser print dialog; select the correct paper width. A cash drawer needs a compatible configured local bridge. Hardware compatibility must be tested with your device.

Bakasir

Ready to run your counter on Bakasir?

Set up your store in minutes and invite your team when you are ready.

Set up your store